Learning Resources

Citizen engagement has become increasingly important in the last ten years, but we have barely scraped the surface of what innovative public engagement can do for public services, communities and citizens. Part of what is holding us back is outdated myths about citizen engagement.
The Edmonton Citizens Jury on Internet Voting 2012 brought together 17 citizen participants who met for 20 hours on the weekend of 23 to 25 November 2012 to consider and provide a verdict on the following question on behalf of all citizens of Edmonton: “Should the City of Edmonton adopt Internet voting as an option for future general elections?”
This paper intends to investigate how civil societies are changing their composition, roles and relationships in response to the ensuing socio-political and economic changes in India. In addition, the paper also looks at what new capacities, opportunities and challenges are emerging for the civil society organisations in the changing contexts of India. It is aimed at facilitating critical reflections in an inclusive and bottoms-up manner with a view to develop fresh systematisation of knowledge on civil society.
In this special issue of the Journal of Public Deliberation, multiple faces of Participatory Budgeting programs are revealed.
Ernesto Sirolli got his start doing aid work in Africa in the 70's -- and quickly realised how ineffective it was.
<strong>A good-practice guide for Engagement HQ</strong> After four and half years of experience working with some 150 clients on well over 500 online consultations the Bang the Table team has put our collective heads together to create an Online Consultation Guide Book.
Resilientville is a role-playing exercise which advances participant awareness of the short and long term benefits of problem solving at the neighborhood level.
Issues relating to community engagement in constitution-making and amendment have come to the fore in recent decades, driven by practical considerations as well as the symbolic explanation for constitutional legitimacy as derived from ‘the people’.
The International Association for Public Participation (IAP2) Certificate Program is a three module program intended to provide a broad-based learning experience covering all of the foundations of public participation.
March 10, 2012 This white paper will orient those who are interested in local public participation to some of the existing online platforms and services available at this time, and to create a base level of understanding with regard to each approach’s strengths and limitations
A selection from the a webinar for the American Planning Association State Chapters Continuing Education Webinar, on Nov 9, 2012. It is designed to give an orientation to what issues are facing online public engagement, and how you can use those tools to reach the people who may not be showing up to your public meetings. 48% of Adults in the United States say that they have never been to a public hearing. We certainly need to be looking at some new ways to do public engagement. The online tools that are discussed provide us with some fantastic ways to start to change those numbers.
We're a Canadian non-profit that builds online tools to make democracy better.
This article outlines fifteen aspects of the deliberative perspective that we view as essential to clarifying its purpose and distinguishing it from alternative means of community problem-solving.
This report of the 2012 Technology for Engagement Summit, convened by the John S. and James L. Knight Foundation, MIT Media Lab and the Berkman Center for Internet and Society, shares their key insights, recommendations and action steps addressing these important themes: the role of technology, design principles, business models, measurements of success, the role of government and how to build the field. ****************************************************************************************************************
Who says you can’t quantify public deliberation? It is true that quantitative measurement hasn’t been a strong suit of the field. It is also true that some of the most significant impacts, such as policy changes, are inherently difficult to quantify. But at this point, enough scholarly research and evaluative work has been done that is possible to pull together a concise statistical glimpse of the kinds of things these projects accomplish.
Zed Books has published a series called "Claiming Citizenship: Rights, Participation and Accountability."
"Four Glimpses of Democracy's Future", a lecture by John Gastil (includes presentation slides and a question and answer period).
Bridging the Gap looks at recent research on legislators' attitudes and compares those findings with evaluations of deliberative projects.
New report that helps parliaments consider what options might be the ‘best fit' for their own public engagement goals!
The new paper from Meta-Culture highlights the need for clear terminology and an appreciation of distinct conflict resolution modalities.
The 10th edition of the CIVICUS World Assembly took place at the Palais des Congrès in Montreal on 10-12 September 2011 under the theme “Civil society and global decision making: doing it better”.
La communauté C2D2 demande : "Comment démontrer que l'utilisatino du dialogue et de la délibération fait une différence ? Les ressources ci-dessous peuvent nous aider à évaluer notre travail pour engager le public dans le dialogue et la délibération.
The C2D2 community asks, "How do we know – what is the evidence to demonstrate – that using dialogue and deliberation makes a difference?” The following resources can help us evaluate our work to engage the public in dialogue and deliberation.
On April 23rd 2010, C2D2 and IAP2 were pleased to host a special event in its co-hosted National Capital Region's series of learning and networking events. Carmen Malena, Quebec City-based and part time director of Civicus' Participatory Governance Programme will speak about her work on a new book: … From Political Won’t to Political Will, Building Support for Participatory Governance * Please find a summary and powerpoints from this event below...
Stronger communities and healthier democracies drive effective public health interventions; and careful deliberation through conversation is the key to successful implementation of responsive public health policy. This presentation reviews how the Hepatitis C Program listened and learned that an effective response is a sustainable response.
This presentation is focused on a dialogue with youth about democratic and electoral participation and what's important to you in relation to how they are involved and participate in their communities and society more generally.
Learning circles help develop a deeper understanding of community problems and fosters critical thinking and analysis among circle participants. This presentation introduces the Learning Circles model and guides readers through how this might fit with their organization.
This presentation improves understanding about how deliberative dialogues can be used as a knowledge translation intervention to support decision-making at the system level by presenting the McMaster Health Forum's stakeholder dialogue model and findings.
This presentation offers a US perspective and includes a look at public involvement and how it (and collaboration) have evolved at EPA.
This presentation looks both at the Art of Hosting (open) and Structured Dialogue as a mix of participation models for problem-focused planning and decision-making. While rarely used together today, this presentation explores why both perspectives help in today's complex concerns in democratic decision-making.
The Canadian Institutes of Health Research recently developed a citizen engagement framework as it will position CIHR to improve its access to valuable untapped public values, perspectives and experience. This presentation provides an overview of the process of developing this framework and outcomes from it.
This presentation was part of the plenary "Social Media, Social Movements and Democratic Participation". In this presentation Haas Lyons explores how social media was used in Barak Obamas election, his transition to the presidency, and in governing over the first year.
This powerpoint presentation challenged participants to explore new ways of collaborating with each other using web 2.0. The experience mirrored the process of canada@150, a project that engaged 150 new public servants from across the country in a foresight process to develop a vision for the federal public service in 2017.
A detailed slide presentation by Patricia Bonner of the U.S. Environmental Protection Agency, given at the 2009 C2D2 conference. Topics include: Open Government; Collaboration defined; Situation Assessment and other Tools for Successful Collaborations; Collaboration Training @ EPA and the EPA’s Internet Tools.
Ann Svendson and Tara Addis of the Centre for Sustainable Community Development at Simon Fraser University have recently published a short article on metrics and the evaluation of multi-stakeholder projects. The Centre website also has many articles with useful information in this regard. Visit: www.sfu.ca/cscd/cli/resources for more.