As part of the 2009 conference, ideas and comments were collected to answer the question:
How do we use dialogue and deliberation to make stronger communities and healthier democracies?
Here is list of all the written comments that were submitted via a Dotmocracy wall and a Sunday plenary brainstorm, roughly organized by theme:
General
- If we all engage in more dialogue and deliberation we would have more success and positive outcomes in all our endeavors.
- We need to provide time for thoughtful attention to attend to one another's concerns and to develop a big picture.
- Provide opportunities for various forms of communication.
- As participants and facilitators we need to practice active listening and to be open to where the conversation needs to go.
- Dialogue needs to be a central point of decision making instead of an afterthought.
- We need public spaces where people can come and talk about ideas.
- Good dialogue and deliberation is messy. Conflict is likely to arise and it must be embraced as an opportunity to find deeper understandings.
- We need to move past superficial topics to engage deeply in issues that matter.
- Dialogue can help diverse groups build understanding of their view, how they feel and what they need.
- There are many methods of dialogue and deliberation that facilitate understanding between divides and can produce excellent results for society.
- Dialogue can help bring transparency and discover truth for those involved.
- Only with changes in the ways that citizen involvement is institutionalized will democracy be strong.
Best Practices, Academic Theory, & Study of the Field
- Models for dialogue and deliberation have more similarities than differences.
- Be transparent and explicit about the terms of engagement.
- Involve stakeholders in design of the process they are to be engaged in.
- Ontario Local Health Integration Networks (LHINs) demonstrate some best practices for engaging the public.
- Consultation and public engagement require multiple and hybrid ways to facilitate real participation. Social media has potential for public engagement, especially with youth, but is no substitute for face-to-face conversations.
- Two-way communication with stakeholders needs to happen in many different ways, including in person, in print and online.
- Participants who contribute to public engagement should be made aware of the impact of their input.
- Dialogue should also include action, visuals and other forms of learning, because just talking can get boring.
- Bring people together, dialogue, build relationships, tap in the knowledge of people, use what's already there, build on top of it and contribute to social change.
- Dialogue can be as simple and cozy as a potluck.
- It needs to be fun.
- There needs to be funding so that deliberations can be a regular occurrence.
- Dialogue can occur without deliberation, but effective deliberation can only occur in a dialogic manner.
- We need further evaluation to better understand the practice of effective dialogue.
- Start with small scale communities to build relationships and learn the process of "staying in" the conversation (even when it's difficult).
- Involve leaders from the community to work with you and build their capacity to continue practicing dialogue and deliberation long after you leave.
- A town hall style meeting where audience members line up at a microphone to ask questions is not really a dialogue.
- Dialogue done with clarity, real proposals and does not go astray from participants, promotes communal work in a way that leads development.
- Solutions are to be found within the community.
Youth
- Young people can be extremely successful dialogue and deliberation organizers and facilitators.
- Giving encouragement to youth to participate in the community and give them scholarships for their further education.
- Youth are not just the future, they are the present!
- Youth do have a voice and we can express it. If we stand up and voice our opinion change will happen.
Online Engagement
- Online tools have great potential for 'scaling up' dialogue and deliberation work, enabling people to take on provincial, national, and even global issues.
- Internet tools can help provide greater transparency and accountability.
- There are still many barriers for some people to effectively use online technology, such as: access to computers (especially as home), language barriers, computer literacy, the expense of high speed Internet, lack of time (e.g. single working mother).
- Use Facebook as a platform for engaging people in dialogue & deliberation.
Diversity of Voices/ Under Represented Voices
- Involve more than the "usual suspects" in conversations.
- Each person perceives things differently and thus it is important to engage with wide variety of people who each bring in their own view and ideas.
- Here the voices of people with a "lived experiences" such as youth, poverty, homeless, etc.
- There are no "hard to reach" populations - just sets of people who have been excluded from or ignored by public decision-making.
- In moving forward to create change in engagement we have to ensure that we aren't leaving people behind.
- Learn to adapt to the diversity of individuals and incorporate cultural sensitivity.
- Honour & seek diversity and be inclusive of the whole community.
- Go to people where they are. Don't expect them to come to you.
- Learn how to have conversations with people who use different words.
- Bringing people together creates connections and bridges across groups and 'worlds'. The cross pollination of ideas produces insights that are greater than the some of their parts.
- Find ways for individuals from different stakeholder groups & levels of power to spend time in one-on-one conversations sharing their hopes, best experiences & challenges.
Role of Government
- Public officials can no longer act as if government can solve public problems single handedly; they need to tap the insight of citizens.
- Only the federal government has the power to affect change because they have the most money.
- The public needs to have a process in which we can have a transparent dialogue with elected persons.
- Public consultation should be like elections: instead of leaving it to government to consult the public on a voluntary basis, we need an institutionalized process that obliges government to engage citizens on a regular basis.
- Public policy must include the public.
- All levels of Ggovernment policy-making need to include powerful and informing community conversations
Other (Off-Topic)
- Housing Communities across Canada should work with CMHC (Canadian Mortgage and Housing Corp) to convert their rental stock to tenant owned condominiums where possible and appropriate.
- Build more housing not more parks for people to sleep in!
- People are always making decisions for themselves so its so patronizing to say "How are we going to get everyone on Facebook" etc.
- I like the dynamic used for the decision making for the improvement of building repair and improvement
- The housing corporation approach to improve the direct communication with the tenants' claims and the way the organize the presentation
- Establish a central web site for voting reform.
SUGGESTIONS & COMMENTS FOR C2D2
- Hosting local dialogues in (every) city neighbourhood - at homes, coffee shops, pubs.
- Tennant of TCH was able to do their own presentation dialogue and deliberation , letting our input....
- I feel like I won't burn out with all the complaining at our building's coffee meetings
- Hearing about the community that worked together and have Wychwood Barn as an example for us
- Joining together with voices from the street and speaking about real situations - and justice organizations made a mistake in planning to meet at Barns
- What I like most was the speech of Dr. Carolyn of the Liberal party of her work and experiences in relation about women, children
- The diversity of tenants
- I learned about melanin
- Eg. black is not a race, it is a colour
- I learned about Six Nations rights: issues
- I learned about the conference system
- The chance to learn about unique projects from the people who are actually doing it!
- To connect with other youth
- We learned that every community has silent voices and that there is many language and ability barriers out there!
- Were thankful for C2D2 giving us the space when problems arose and also even when the night was over they still let us present and stood by us
- I also learned about the suffering of Aboriginal people, which touched me and needs to have a solution
- Schedule the workshops so that two good workshops are not conducted at the same time
- Make another image of the cover page of C2D2 to impact more
- The facilitators spoke very fast. They need more time to explain their presentation. <!--[endif]-->