2009 C2D2 Conference Podcasts: Bob Davis, City of Toronto

In this approximately ten minute podcast, public engagement professional Bob Davis highlights some of the important ways the City of Toronto has employed Web 2.0 Internet tools to enrich public engagement with the citizens of Toronto. Bob has an enormous wealth of knowledge and experience and shares it in an accessible, humble manner. It was a great joy to talk with him. Audio road map is located right below audio player:

00:15 - online tools they use for public engagement (facebook, twitter, flickr etc)

02:31 - diversity of C2D2 conference, big new trend in web stuff

03:58 - buy in for new social media technologies. Civility of facebook, for example

06:20 - basic issues and good consultation practices. Openess, honesty, transparency, and admitting mistakes key. Being a human.

07:45 - Internet only one tool, part of larger plan and implementation 08:37: impact of technology and Internet on face to face sessions, more youth attending and engaged